What does my future lies?

MIDNIGHT!/ Monday, August 11, 2008

Roars! This year's Standard Chartered Run is giving me alot of problems!

Around mid July, I tried signing up for the race but they didn't charge me the loyal runners price. As such I had to call them to ask them to make the appropriate changes. Nevermind about this. It could be some technical error.

On 31 Jul, I attempted to sign up for the race again. This time round, I keyed in my credit card details but somehow, there was an error in loading the confirmation. So I emailed them that night to enquire about the status.

On 1 Aug, I called them to enquire about my status and the email which I had sent. I was told that the payment had not been successful. I appealed with the staff to see if I could enjoy the loyal runners promotion, since the promotion was over on 1 Aug. The staff told me she would put my email on the urgent list and would get back to me.

5 working days later, on 7 Aug 08, I still had not receive any reply from them. So again, I called them. The staff took down my name and contact number and told me he would get back to me. He never did.

Now 3 working days later, today, 11 Aug 08, I called them again. It was only then that they told me they couldn't allow me to enjoy the loyal runners discount. zZz. After all the trouble which I have been made to go through, there's no discount at all?! And it's not my fault at all. What they did was just a sorry. I definitely think I'm not overboard if I am demanding for more than an apology.

If I haven't called them today, I won't even be able to enjoy the early bird discount! So I'm like pretty upset with them now! Bish bish bish. I am so going to boycott Standard Chartered services/credit cards/financial plans in future when I get rich!!!! Hmmph.

Past. Present. Future
8/11/2008 07:38:00 PM <3

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